Branding
Vadim Carazan
7 min read
17/02/2025
Design subscription services are popping up everywhere, each promising unlimited designs, fast turnarounds, and cost savings. But how do you sift through the noise to find the one that’s right for you? This guide will help you evaluate the essential factors—everything from design quality to collaboration tools—so you end up with a service that actually grows with your brand.
1. Understand Your Design Needs
Before diving into plans and portfolios, start by assessing your own goals in detail:
Quantity vs. Quality
Ask Yourself: Do you need a high volume of simple graphics (e.g., social media posts), or fewer but more complex projects (e.g., brand identity, pitch decks)?
Why It Matters: Some design subscription services focus primarily on quick-turnaround tasks. If you anticipate larger, more in-depth projects—like a rebrand or advanced illustrations—make sure your chosen service has the experience and bandwidth to handle them effectively.
Types of Deliverables
Ask Yourself: Are you looking for logos, website assets, social media graphics, print materials, or more specialized work (e.g., 3D, animation, video editing)?
Why It Matters: Having a clear picture of what you’ll regularly request helps you find a service whose strengths match your needs—whether that means a wide-ranging skill set or a specialized focus.
Frequency
Ask Yourself: Will you need weekly social media assets, or are you likely to have one major project every few months?
Why It Matters: Your workflow influences how “unlimited” you truly need your design service to be. Regular requests may justify a subscription, while sporadic, high-level projects could work well with either project-based or subscription models—provided the service can handle more complex tasks when needed.
Opinion:
A subscription model can be a game-changer if you have a consistent flow of design work. If your needs are more sporadic—or if you anticipate occasional in-depth projects—look for a service that can handle both quick-turn tasks and complex assignments.
Versatility can save you time and money in the long run, especially if your design needs evolve to include different types of deliverables.
2. Evaluate the Service’s Portfolio and Expertise
Your chosen service’s portfolio should align with your aesthetic and project requirements:
Style Fit
Ask Yourself: Does their portfolio reflect a wide range of styles, or do they specialize in certain niches (e.g., tech startups, e-commerce, nonprofits)?
Why It Matters: A design service that can adapt to different aesthetics increases the likelihood of getting on-brand results, even as your business evolves or explores new directions.
Skill Set
Ask Yourself: Can they handle illustration, web design, branding, animation, or more advanced tasks if needed? Do they only do basic graphics, or can they dive into deeper brand strategy work?
Why It Matters: Even if you start off needing simple designs, you may eventually require more complex deliverables like 3D animations or motion graphics. A team with a broad skill set can meet those needs without you having to look elsewhere.
Who’s Behind the Service?
Ask Yourself: Is it a one-person studio or a full-fledged agency with multiple specialists? For instance, Wegrow offers both project-based engagements and subscription options, backed by a diverse team covering everything from branding to 3D and motion graphics.
Why It Matters: If you choose a niche service that only handles landing pages, you could be stuck if you suddenly need a logo redesign or advanced illustration. A multi-specialty team ensures top-notch results across various deliverables—no need to search elsewhere for future tasks.
Opinion: A diverse portfolio suggests adaptability. If every example in a service’s portfolio looks the same, you might struggle to get unique, brand-specific designs. Look for evidence of versatility in style, medium, and complexity—this breadth of expertise is a strong indicator they can grow alongside your evolving needs.
3. Check the Pricing and Plan Structure
One of the biggest selling points of design subscription services is the promise of predictable monthly costs. But pay attention to:
Tiered Plans: Basic, Standard, Pro—understand what each tier actually includes. Some offer truly unlimited requests, while others place caps on revisions or concurrent projects.
Add-On Costs: Extra fees for stock photos, specialized design tasks (like custom illustrations), or rush jobs can make a seemingly affordable plan expensive.
Pause/Upgrade Options: Business needs fluctuate. Can you easily pause your subscription if you have a slow quarter, or ramp up to a higher plan during peak seasons?
Trial Periods: Check if the service lets you “try before you buy.” For example, Wegrow offers a one-week trial—if you’re not satisfied, you can stop and receive an 80% refund. This can help you gauge whether the service meets your needs without fully committing.
Opinion: The best subscription services are flexible. If you’re locked into a year-long contract without room to scale up or down—or if there’s no option to test the waters—proceed with caution. A good provider will understand that your design needs and budget can evolve over time.
4. Turnaround Time and Communication
Quality and speed don’t always go hand in hand, but here’s what to look for:
Response Rate: A good service responds to your briefs or queries within 24 hours (or sooner). If they’re taking days to reply, that’s a red flag.
Revision Policy: Unlimited revisions are great, but do they deliver them in a timely manner? If unlimited changes take forever to come back, it might stall your projects.
Communication Channels: Do they offer project management tools like Trello, Asana, or an in-app dashboard where you can track requests, see progress, and provide feedback?
Opinion: Consistent, clear communication is the backbone of any design subscription. If you find yourself chasing them for updates, your brand will suffer.
5. Additional Services and Value-Adds
Think beyond just “design tasks.” What else does the subscription offer that can amplify your brand or streamline your processes?
Brand Strategy & Consultations
Some subscriptions go beyond pixel-pushing. They’ll discuss how designs fit into your broader marketing strategy, ensuring consistent messaging and a coherent brand story.Copywriting or Content Services
Need compelling copy to pair with your visuals? A provider that offers writing or editing support can be a game-changer, especially if you don’t have a dedicated content team.Development Services
Providers such as Wegrow now bundle front-end and back-end coding alongside their design offerings. This holistic approach means you can get both design and development done under one roof, cutting down on fragmented communication.
Opinion: Even if you don’t need all these extra services right now, it’s nice to have them on tap in case your scope expands. A one-stop shop can save you countless hours (and headaches) when coordinating complex projects across multiple teams.
6. Client Testimonials and Reviews
A little research can go a long way:
Case Studies: Are there in-depth stories showing how the service helped clients increase sales, engagement, or brand awareness?
Direct Feedback: Don’t hesitate to ask for references. Speaking directly to a current or past client can give you candid insights into day-to-day experiences.
Third-Party Review Sites: Check platforms like G2, Trustpilot, or social media mentions to confirm the service’s reputation.
Opinion: Great design is subjective, but service quality isn’t. Look for patterns—do multiple clients mention slow turnarounds, communication lags, or hidden fees?
So, as a checklist, here are 12 key factors to pay attention to when choosing a design subscription service:
Size of the Service Provider
Experience and Reputation
Technical Expertise
Turnaround Time
Pricing Structure
Trial Periods
Quality of Work
Communication and Collaboration
Range of Deliverables
Portfolio and Style Fit
Customer Support
Flexibility and Customization
The rise of design subscription services is no fluke—they can be game-changers for businesses with ongoing creative needs. By assessing pricing structure, portfolio quality, turnaround times, and communication methods, you’ll zero in on a service that feels like an extension of your brand, rather than just another monthly bill. When you find the right fit, you’ll wonder how you ever managed without it.
Ready to Get Started?
If you’re looking for a design subscription that checks all these boxes—and then some—take a look at Wegrow. Our flexible plans, dedicated design team, and streamlined project management tools make it easy to scale your brand’s creative needs up or down. We’re here to grow with you every step of the way.
Get in touch today to experience a design service that truly feels like an in-house team!
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